A Papua New Guinean’s Guide to Buying on eBay
eBay is one of the world’s largest e-commerce websites and provides a portal for consumer-to-consumer or business-to-consumer transactions. It was initially established as an auction site in 1995 but has grown into a much larger and lucrative business. The site has almost everything under the sun you would want or need to buy.
A Few Requirements
As a Papua New Guinean, eBay opens up your choice of variety into a global scale. However, it’s not as easy as clicking a button and here are a few requirements that you may need.
- The first thing you may need is a Visa Debit card. This is applicable if you bank with Bank South Pacific (BSP). If you bank with Westpac or ANZ then you have to have their equivalent. If you have a MasterCard or Visa then the above is not necessary.
- PayPal account. Most transactions on eBay now require a PayPal account. The service ensures that you bank details are secure when doing a transaction i.e., no typing of card number etc. If you need, you can create a free account here.
- eBay account. You also need to have an account on eBay.
Things to Consider When Buying on eBay
When you are buying on eBay, there are a few things of importance you need to consider.
Compatibility
The first thing you need to consider is if the device is compatible in Papua New Guinea (PNG). This is particularity important for items like DVDs and video games and electronic items.
DVDs and games from the US are in NSTC color encoding format while most equipment in the country that supports these media is in PAL. Electronic items have different voltage requirements depending on the region and an item from the United States may not meet the requirements here or vice versa.
Legality
You’ve also got to consider if any items you intent to buy are legal in the country. For example, radio equipment imported must meet a certain requirement.
Also items that are classed as contraband in the country cannot be imported.
Shipping
Another important factor that you need to take into consideration is the available shipping. While most vendors offer free shipping it usually means standard shipping which does not guarantee that safety of any item you may have ordered.
I recently ordered a pair of split CV boots for my RAV4 (SXA10G) through standard mail and I have not received them yet. However, a keyboard for a notebook shipped through UPS has already arrived.
Pickup Points
Items shipped through Express or Courier Mail will end up at their respective branches in country and you can pick them up there. However, you may also be required to pay a Customs clearance or import duty depending on the item.
If the shipping service does not have an office in country like UPS, then you will have to pick the item at the Post PNG Express Mail Service at Konedobu. Remember to bring an ID.
Exchange Rates
An important factor we missed is the exchange rate. Thanks to Ian Samol for picking that out. We appreciate it.
Ian posted a comment on Facebook:
“Unfortunately not a good time to purchase with the current exchange in US $….one key point also. Daily exchange rates.”
The exchange rate determines the actually price of an item in Kina so an item listed for US$20 could actually be approximately K60 (more or less).
So a tip is to consider buying only when the rates are in your favor.
Taxes
If you order items valued beyond certain threshold placed by PNG Customs, then you will be required to pay import duty or tax on the item. It is usually a small percentage of the product you have bought.
Happy buying
I hope this has enlightened you on buying on eBay and happy buying.
If I missed out anything important or you have something to add, then please comment below.
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bro great blog…keep it up
Bro thank you at last found a real country man to help me guide me to shop online on Ebay – Thanks
Bro , one more thing I want to stress here, Confirmation , which Ebay ask in text for aPIN #. Which I see is that they always ask for an Australian 10 digit phone number to forward PIN# to customers for confirmation…..please help
Hi Michael,
I believe there are two options to confirm. You can either do it by email or text. I suggest using email as you do not have an Australian number.
It is unfortunate that I did not face this problem and cannot be much help. However, you can seek assistance with the eBay online community https://community.ebay.com
Helpful information. Much thanks
Great blog. Not sure if you missed anything and I don’t have anything to add..here’s a question though: what should the shipping address on Ebay look like?
Tad bit worried about the address I end up with after guesswork in regards to City, State and a googled postal code :3
Dear Mazel,
Thank you for this query.
eBay is a selling platform and is used by a worldwide community. Individual vendors and corporations use it to sell their products and the shipping address will vary depending on the vendor.
I see, thank you.
Can I sell my dry cocoa beans on eBay?
Yes. You can sell almost anything legal on eBay. However, to sell and export dry cocoa beans through this medium you will have to inquire with the proper authorities with regard to shipping and handling of organic material.
I am sure NAQIA should provide adequate information.
Thanks very much for the helpful advice.
Hi Benard, good info. Can you please clarify if Iam buying from Ebay Australia and one comment says >>” Posts to:Australia and New Zealand”, will that company post items to PNG as well??
It depends on the company’s shipping policy and who they might be using to ship. I would suggest messaging the vendor through eBay and asking them about it.
Note, its easier for them to send items over if its through DHL or any other express shipping service provider that we have in-country.
Again, your best bet is to message the vendor and find out from them.
Interesting tho, I have done several online purchase on ebay. Orders have arrived on time. I get most of my mail through Post office box.
Bernard how about if i order things like a TV screen will it come through Post Office at Boroko.
Do you know or have any idea how shipments with DHL works.
Hi Jeanie,
It works much the same with DHL. Large items sent through them will be kept at their HQ and you can pick it up there. You have to have a valid ID. However, some items may not end up at their office.
I recently purchased a stylus for a Lenovo tablet from Germany and while the sender sent it through DHL, the item arrived at the Post Office.
DHL may contact you to advice of your packages arrival if the sender has tagged it as urgent. They did that for me a few years back when I purchased a used vehicle from Japan. They had the Bill of Lading sent to me two weeks before the vehicle arrived.
As far as shipping a TV goes, I’m not sure. The largest item I have purchased is an Xbox 360 gaming console and it arrived safely. The only thing was that Customs had to cut open the box to examine it.
Thank you Bernard. I was hoping to purchase a TV through ebay but I had second thoughts on where it would come through.
Thank you for that explanation.