Westpac PNG warns against online fraud

Cyber-crime is becoming a concern and now Westpac PNG is warning its client to be wary of fraudulent websites after a site replicating theirs was discovered by authorities.

The fraudulent site was discovered by Hong Kong authorities that mimicked the Westpac PNG online banking page.

In a statement, the bank said this was done in an attempt to steal customers’ login details and banking details.

Westpac PNG general manager, Geoff Toone, said this was an example of the sophisticated online scams employed by fraudsters. He said:

“By appearing authentic, these ghost sites can trick customers into releasing their account details online”

He also advised customers to check and verify website addresses or Universal Resource Locator (URL) they accessed.

He added that it is important to note the legitimate bank will always use the word “Westpac” in its URL and Westpac PNG can only be accessed via www.westpac.com.pg

Mr Toone said the fraudulent website featured an unrecognizable address. He said an unfamiliar URL is usually a red flag

He also advised that customers can reduce their vulnerability to online fraud by regularly changing their passwords.

Westpac will also be introducing the second factor authentication in the country in an attempt help stop fraud by validating the identity of customers trying to transfer funds.

The process will include a unique code sent to a registered mobile much like the option available with Google’s online services.