Recall This Message, and save yourself from potentially embarrassing situations
So yesterday I copied a message to my colleague without realizing there was some personal communication between the original sender and me. Now, I know I’m supposed to check all email content before sending but it was late in the afternoon and my mind just wasn’t at work anymore.
So I replied to the original sender and copied to my colleague who had left for home just a few minutes earlier. Anyway, the sender soon sent me another email concerning the details of our previous communique. Fortunately, I had recalled the ‘Recall This Message’ feature that Outlook had.
Now, I’ve realized that this feature only works with emails that have not been opened and read yet so it’s always wise to make sure to verify your contents before sending any emails.
So in order to recall a message, go to the ‘Send Items’ folder in your Outlook and open the message you want to recall.
On the Message tab, in the ‘Move’ group, click on ‘Actions’ and choose ‘Recall This Message’. An option box will appear asking if you either want to just delete the message or delete and replace it.
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- Navigate to the Sent Items folder in Outlook and open the message concerned.
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- In the Message tab, find the Move group
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- Click on Action in the Move group and choose Recall This Message.
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- You can choose between just deleting or replacing the message.
Well, the choice is yours to make but I guess you get the general idea of using this feature that could protect you from embarrassing situations or unintentionally passing on information you weren’t supposed to.
Note: Now, there is another way to access this option and that is by going to File, then Info and choose the Recall or Resend option.
This is another way to access the Recall This Message feature.
If you want to know more about how to use the ‘delete and replace’ feature then I suggest further reading here http://office.microsoft.com/en-001/outlook-help/recall-or-replace-an-email-message-that-you-sent-HA010354931.aspx
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