Exchange 2010 – No External Emails – No Problem
The Problem – No External Emails
So one issue I had to work around this week was that all external emails suddenly stopped coming in. Now, from experience this is mainly caused by shortage in available hard disk space. Unfortunately, in my case the server had 17GB of free space. However, because Exchange 2010 read space in terms of percentage, it saw only 2% available space – which was enough for it to start dropping external emails.
The good thing about this was that I had plenty of space available in D drive so all I had to do was change queue location and restart Microsoft Exchange Transport service.
The Solution – Relocate Queue Location
Relocating the queue location is quite simple. Navigate to where queue database is located and edit the EdgeTransport.exe.config file in the Exchange Bin folder. Assuming you installed Exchange 2010 with all the default setting then it should be located at C:Program FilesMicrosoftExchange ServerV14Bin
Locate the file EdgeTransport.exe.config, right click and choose Open with Notepad. I found it easier to locate the file using the search bar.
Using the search bar makes it a lot easier and faster.
Now find the following lines and edit values to the new location.
<add key=”QueueDatabasePath” value=”C:Program FilesMicrosoftExchange ServerV14TransportRolesdataQueue” />
<add key=”QueueDatabaseLoggingPath” value=”C:Program FilesMicrosoftExchange ServerV14TransportRolesdataQueue” />
Look for these lines of code.
I would recommend creating a location folder first before add the lines. However, you can add the lines and then create it. It does not matter. But you must put a value that it valid.
Once you’ve done that, save the file and close it.
Now open services.msc and find Microsoft Exchange Transport service and restart it.
Restart Microsoft Exchange Transport service
No More Problems?
If your only problem was the availability of disk space, then this should solve it. However, if there are other associated problems then a careful inspection of the Exchange logs should reveal them.
I also believe researching what other Systems Administrators have to say will also help a lot.
I hope this post helped you. If it did, please share with others who might need it.
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